Contact Tamr Support at [email protected] or through the Help Center (sign in required, information on gaining access follows).

The Help Center provides articles on known issues, best practices, and frequently asked questions.

For information about Tamr support service level agreements, see How Can I Contact Tamr Support? in the Help Center.

Accessing the Tamr Help Center

To sign in to the Tamr Help Center:

Open https://support.tamr.com. A sign in page opens.
Select Get a password at bottom left and enter your email address. Tamr Support responds with an automated email message with information about how to set up (or reset) your password.

Tip: To deliver Help Center articles, the Help Center https://support.tamr.com website sets cookies in your browser. An example of setting up a Google Chrome browser to allow cookies follows.

Example: set Google Chrome to allow cookies:

Note: This example is for a third-party application that is subject to change without notice.

In Chrome, select > Settings > Privacy and security > Cookies and other site data.
If permitted by your site security requirements, select Block third party cookies in incognito. If this setting is not available to you, proceed to step 3.
Under Customized behaviors locate Sites that can always use cookies.
Select Add and then supply https://support.tamr.com.